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Warranty, Care & Maintenance
Care & Maintenance of Coastline Furniture.
Limited 10 Year Residential & 5 Year Commercial Warranty.
Our material, although extremely durable to the elements, may fade when exposed to direct sunlight. Some elements may cause staining of the furniture surface. Fading and staining are excluded from this warranty.
Stainless steel fasteners are guaranteed not to fail structurally for a period of up to 10 years for residential use and 5 years for commercial use (from date of purchase). Stainless steel may rust in certain extreme conditions if not maintained as outlined under the "Care and Maintenance of Coastline Furniture" section. Rusting hardware or structural failure due to rusting hardware is not covered by this warranty.
Cushions are warranted to be free from manufacturing defects for one year. Compression of cushions is not covered by this warranty.
This warranty does not cover the failure of furniture which, in our opinion, was caused by acts of God, accident, neglect, exposure to extreme heat or fire, abuse or improper shipping or handling and is void if our care and maintenance instructions were not properly followed.
This warranty applies to Coastline furniture manufactured after October 1, 2011 and applies to the original purchaser only.
If you require warranty assistance, please contact Coastline Customer Service in writing at 11 Industrial Drive, Coventry R.I. 02816 or by email at firstname.lastname@example.org. Proof of purchase is required; photographs are helpful and may also be required to process a warranty claim. In the event the factory requires the return of furniture, you will receive a "return authorization" number that must accompany the return. Returned furniture must be properly packaged and arrive "prepaid" with the R/A number visible or it will not be accepted.